Have a question about our content writing services? Check out our FAQs page. We have selected some of the most commonly asked questions to give you a better insight into our service spectrum and better understanding about the capabilities of our content writers.

How do I know that you will provide me top quality content?
Within only a short span of 5 years, we, at VerticalWriting, have come to be counted as a content writing company which has one of the best client-retention rates in the industry. This speaks for the quality of our services. We have a team of talented and experienced content writers with degrees in English literature, technology, marketing, journalism and mass communication, enterprise management, etc., to provide you with well-researched, well-formatted and high value content. Almost all our clients have been with us for a long time now. Check it for yourself. Visit our testimonials page to get an idea about the quality of services that we offer.
Do I get a free trial?
Yes, we do a small assignment ranging between 300 to 500 words as a free trial. It will give you a good idea about the quality of our content and at the same time it will help us in understanding your project requirements and the resources that we will have to employ on your project. The free trial that you avail will also help us in giving you a competitive quote.
What industries does VerticalWriting cater to?
At VerticalWriting, we have content writers who are experts in various subjects and topics and have an in-depth knowledge of the terminologies of different industries thereby enabling us to cater to diverse industry verticals like eCommerce, Education, IT, Real Estate, Healthcare, Hospitality and several others.
What is your approach to a project?
On receiving your query for our content writing services, we get in touch with you over Skype or phone and discuss your project needs. We will learn about your objective behind hiring our services, your targeted audience, where do you want the content to be published and the timeline within which you want it to be finished. Based on all the criteria, we will offer you the services of a content writer who has a thorough knowledge about your domain. The writer will then write a draft for you to check whether the write-up meets your specifications of style, tone, structure and general direction of the text. Once you are satisfied, the writer will be handed over the project.
How much do you charge?
The rates are determined by the complexity of the project and the time and effort which our resources invest.
What factors contribute to your charges?
Time spent in research, writing, proofreading, editing and phone and Skype chat are some of the contributing factors in determining the rates. Through chats and conferences, we will take a brief from you about your services/products, targeted customer base, market segment and will then incorporate it in our writing to produce a copy which exactly meets your specifications and needs.
Will I have to make a payment upfront?
Yes, we will request you to pay 50 per cent of the quoted rates upfront so that you can leverage the advantages that follow.
What will happen if I cancel my project halfway through?
We completely understand that sometimes your business needs change. If you wish to cancel the contract halfway through, you will have to give us at least a 1 month notice. We would be really glad to restart the project from where we left it, if and whenever you would like us to.
I have an American Express card. Do you accept payment from it?
Yes. Our payment methods are as flexible as our services. We accept payments through PayPal, Visa, MasterCard, American Express Card or direct bank transfer.
Do you provide content updating/content rewriting services?
Yes, we do. We know the importance of fresh content in attracting search engine bots and customers, hence, we also offer content updating services.
I want my website’s content to be updated regularly. Do you sign a contract?
Yes, we do sign a long-term contract. We wish to form a long-term relationship with our clients and take care of their content requirements.
Do you charge extra for revisions? Will there be any hidden costs?
NO we do not charge extra for minor revisions and there will be no hidden costs. Our editors make sure that you get an accurate and error-free copy in the format and style specified by you. We will make sure that the keywords are used in the correct proportion and manner, and all other specifications provided by you are taken care of. We will send the file for your feedback and if you would like us to revise, we will be happy to help you. However, we will not rewrite the order completely.
Will the content be original?
Yes, absolutely. At VerticalWriting, we follow a stringent ‘No Plagiarism Policy’ assuring you a 100% unique content. Our content writers will check the copy for plagiarism on a premium tool like Copyscape before handing it over to the editor. We can also provide a formal report or screen shot of Copyscape with the write-up on your request.
Can I modify, reformat, or distribute the write-ups provided by you?
Yes, you can. We work as ghost writers for you. Once we are done with the content, we will hand it over to you along with the copyrights. You can publish, distribute, resell your article any way you deem necessary. But, we may request you to show our work as a sample to our prospective clients and express your thoughts on how it was working with us.
Does keyword research form part of your content writing package?
We believe in offering specialized services, which is why we have a dedicated SEO and Internet Marketing division to help you in keyword research. You will incur a nominal fee for taking the help of our SEO team in conducting a fresh keyword research. However, we will incorporate your present keywords as a part of our regular web copywriting services, without any extra charges.
Will the content be SEO friendly?
Yes, it will be. Our writers will create a keyword rich copy for you without hampering the quality of the content. We can help you turn a small traffic into a deluge of customers with our web content writing services.
What services do you offer under content development?
At Vertical Writing, our content writing services comprise Web Content Writing, SEO Copywriting Services, Content Marketing Services, Blog and Article Writing, Press Release/ News Feeds/ News Letter Writing, Product / Services Description Writing, Social Media Services/ Comment Posting Services, Email Campaign Writing, Book Review/ Product Review Writing, Proofreading and Copy editing, etc. You can also get in touch with us if you are looking for professional and descriptive eCommerce Catalogue Copywriting, Apparel and Clothing Description, Fashion Writing, Jewelry and Watches Description Writing, Travel and Hospitality Writing and writing for Computer Peripherals and Consumer Electronics.
What are the other ancillary services that you offer?
Other than providing all the services that fall under our content writing service spectrum, we enjoy writing copies for individual profiles, school prospectus, invitation cards, slogans, one-liners, photograph captions, scripts, news stories and much more. If you need any other services, you can contact us. We will take a look at your project requirement and will be quick enough to decline it politely if it is not an area of our expertise.
What is the process to hire dedicated content writers from you?
You can hire our content writers on monthly, weekly and hourly basis solely based on your project needs. Once you have specified your project details, we will share with you the profile of a writer who has an in-depth knowledge about your domain and the jargon concerning it. On choosing the writer, we will ask you to sign a service contract so that your project can be commenced.
Can you meet tight deadlines?
Yes, we can, but not at the cost of quality. We will only accommodate your request if it requires minimum preparation and research or if the allocated writer has a complete grasp over the subject matter.
How can we work successfully given the physical distance between us?
We assign a project manager to each of our projects who work as a single point of contact. He will stay with you during the working hours over Skype, phone or any other IM methods giving you updates about your project, answering your feedbacks and assuring you that the changes you have suggested are incorporated.

Still want to know more? Shoot a question at info@verticalwriting.com.